🔒 Privacy Policy
Your privacy matters to us.
Last updated: 1 October 2026
Mekong Slow Boat uses your personal information to answer enquiries, arrange bookings and provide your journey. This page explains what we collect and how we protect it.
1. Information We Collect
We may collect your name, contact details, travel dates, pickup location and booking information. For cross-border trips, we may also need passport or visa details. Please share health or dietary information only when it is needed for your trip.
2. Why We Use Your Information
We use your information to confirm bookings, arrange transport and boat services, process payments, contact you about your journey and meet legal requirements.
3. Sharing Your Information
We share relevant details only with people involved in your booking, such as guides, transport providers, boat operators and accommodation providers. Some may be based in Laos. We do not sell your personal information.
4. Cookies and Website Data
Our website uses cookies to help it work and understand how visitors use it. See our Cookie Policy for details and your choices.
5. Your Rights
You may contact us to ask about, correct or request the deletion of your personal information, subject to applicable law. You can also withdraw consent where consent is used.
6. Data Retention
We keep your personal information only as long as needed to manage your booking, provide customer support, and meet legal requirements. After that, we delete or anonymise it where appropriate.
7. Changes to This Policy
We may update this policy when our services or legal requirements change. The latest version and update date will appear on this page.
8. Contact Us
For privacy questions or requests, contact Mekong Slow Boat:
Email: [email protected]
WhatsApp: +66 91 825 5642
Business address: 19/8 Thipanet Rd, Tambon Hai Ya, Mueang Chiang Mai