Confirmation will be sent within 24 hours. If you do not receive confirmation, please contact our team.

Email: [email protected]
WhatsApp: +66 91 825 5642

Insurance Requirement

To ensure travel insurance coverage, passengers are required to submit a copy of their passport at least 1 day before departure via email or WhatsApp

 The journey crosses from Chiang Khong in Thailand to Huay Xai in Laos via Thai–Lao Friendship Bridge No. 4.

Border crossing process:

1. Complete departure procedures at Thai Immigration.
2. Take the shuttle bus across Friendship Bridge No. 4.
3. Complete visa and entry procedures at Lao Immigration.
4. Continue by local transportation to Huay Xai.

Please note:

Thai Immigration is generally open from 7:00 AM to 8:00 PM, while Lao Immigration is generally open from 7:00 AM to 8:00 PM. Opening hours may change without notice, so travellers should check the latest border operating hours before travelling. Immigration queues and processing times may also affect your onward journey or arrival time.

Visa Information

•  Travellers are responsible for checking the latest Lao visa and entry requirements for their nationality.
• Visa on Arrival may be available for eligible nationalities.
• The Lao Visa on Arrival fee as approximately 1,800–2,000 THB or USD 40, payable in cash.If paying in US dollars, bring clean, undamaged notes in good condition
•  A passport photograph may be required for Visa on Arrival. Photo services 100 THB  at the border for an additional fee.
• Additional immigration, tourist or border fees may apply  70-100 THB .
•  Lao eVisa is accepted at Lao–Thai Friendship Bridge No. 4 (Bokeo). 
•  Lao eVisa applications normally take around 3 working days to process, but processing may take longer. We recommend applying at least 1 week before travel and ensuring that your eVisa has been approved no later than 1 day before departure.
• Travellers using an eVisa should carry a printed copy of the eVisa approval Letter when travelling.

 

Apply for Lao eVisa – Official Government Website

• Important: Entry into Laos is subject to approval by Lao Immigration. Each traveller is responsible for holding a valid passport, visa or eVisa approval, and all other required travel documents.

Each ticket includes:

• One bag up to 20 inches; or

• One backpack per person

Oversized or additional luggage is charged at 200 THB per item, payable directly to the driver on the travel day.

Please declare all luggage when booking. Unregistered or unpaid oversized luggage may not be accepted if there is insufficient space in the vehicle.

 

• Free cancellation up to 48 hours before departure (where eligible)
• Transport tickets may be non-refundable once issued
• Refunds to the original payment method when possible
• Changes subject to availability
• No refunds for no-shows or invalid documents
• We’ll support you if plans change

Non-Refundable Tickets

Train tickets, boat tickets, and other transport tickets are non-refundable once purchased or issued on the guest’s behalf.

For more details, you can visit our Cancellation & Refund Policy page.

Yes. An experienced English-speaking local guide is provided throughout the entire journey to give insights into Mekong culture, assist with border procedures, and lead sightseeing excursions.

Unlike public boats, our luxury cruises accommodate standard-sized luggage at no additional charge. Please inform us in advance if you are traveling with oversized luggage or special equipment.

Our cruise packages operate as shared boutique cruises, with a limited capacity of approximately 15–40 passengers, depending on the boat. This ensures comfortable seating, ample space, and a relaxing atmosphere throughout the journey. Private charters are also available upon request.

Our cruise boats are equipped with comfortable cushioned seating, dining tables, a sun deck, clean Western-style restrooms, and essential safety equipment, including life jackets and first-aid kits, to ensure a comfortable and safe journey.

Yes. The package includes buffet/set lunches on board both days, afternoon tea, coffee, and complimentary refillable drinking water. Alcohol, soft drinks, and specialty beverages are available for purchase at the bar.

Yes. All admission fees for planned itinerary stops (such as the Pak Ou Caves, Pakbeng local market, and traditional ethnic minority villages along the river) are fully included.

Accommodation in Huay Xai is included for packages departing from Chiang Mai. Packages departing from Chiang Rai or Luang Prabang do not include accommodation.

Accommodation in Pak Beng is not included in any package and must be arranged independently.

We recommend bringing Lao Kip (LAK) or Thai Baht (THB) in cash for onboard bar purchases, tipping the guide/crew, and personal souvenirs at village stops

The cruise terminates at the designated slow boat pier in Luang Prabang. Depending on the cruise package booked, hotel drop-off in Luang Prabang city center is often included or can be arranged via our private driver.

Yes. Our team and guide will assist you with border registration procedures at the border checkpoint. However, visa fees (Visa on Arrival/e-Visa) and personal travel documents remain the guest's responsibility.

Shared hotel pick-up and drop-off  are included in our cruise packages. Private transfers are available as an optional service.

For private transfers  we will provide the vehicle photo and driver's contact number at least one day before departure. We may also request your photo and share your contact number with the driver, with your permission, to ensure smooth communication and easy identification.

You can pack a small overnight bag for your stay in Pak Beng and leave your larger luggage on the boat, or bring all your luggage with you.

No. For tours departing from Chiang Mai, accommodation in Huay Xai is arranged automatically.

Solo travelers and guests in odd-numbered bookings will each have their own room, while guests booking in even numbers will share a room with their travel companion.