Privacy Policy

Your Privacy, Our Promise

Last updated: February 09 , 2026

At Tara Trips Chiang Mai Co., Ltd., operating under the brand name “Tara Mai”, your privacy matters to us. Whether you’re exploring the Mekong with us or browsing our website, we are committed to protecting your personal information and ensuring your data is handled with care and transparency.

1. Information We Collect

  • Full name
  • Email address and phone number
  • Tour booking details
  • Passport information (for border-crossing tours, where required)
  • Payment method preference (no full credit card details are stored by us)
  • Additional information voluntarily provided via forms or email

2. Purpose of Data Collection

  • To confirm and manage tour bookings
  • To coordinate services with licensed local partners (boat operators, guides, and transport providers)
  • To provide booking updates and operational notifications
  • To improve our website and booking experience
  • To comply with applicable legal and regulatory requirements

3. Data Protection & Sharing

Your personal data is stored securely and accessed only by authorized personnel. We do not sell, rent, or trade your personal information.

We limit data sharing to the following parties, only where necessary:

  • Licensed local tour operators involved in service delivery
  • Government or legal authorities, where required by law
  • Secure third-party payment processors

4. Cookies & Analytics

  • To remember user preferences
  • To understand website performance and improve functionality

We may use cookies and basic analytics tools to support website functionality and performance.
You can adjust your cookie settings at any time through your browser.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletion of your data
  • Withdraw your consent for data processing
  • Request a copy of your booking records

To exercise these rights, please contact us via email and we will respond within a reasonable timeframe.

6. Data Retention

We retain booking and contact information for up to three (3) years, unless a longer retention period is required by law or you request earlier deletion.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated revision date.

8. Contact Information

Tara Trips Chiang Mai Co., Ltd.
Operating under the brand name “Tara Mai”
📧 Email: [email protected]
📞 Tel: +66 918 255 642
Chiang Mai, Thailand

⛵️ Nature leads. We follow.